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Advanced voice mail reporting

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by avgitguy

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Is anyone aware of a software package that can provide advanced voice mail storage reporting? Specifically, totals of messages received at the end user level, the number of voice mail reviewed and the average time it took a user to review a receivedvoice mail. Thanks

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by timwalsh

Matthew,
Right off the top of my head, I would think that this would need to be an application written to work with your specific voice-mail system. I would suggest talking with the vendor for your system to see what is available from them, and/orget recommendations from them for available products that might suit your needs.

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