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Advent Recovery Disk Password

By moriza ·
I bought an Advent 3063 PC with pre-installed software.No CD Roms were supplied but I am advised by PC World that all the installed software is in the Recovery Disk.

The problem is that the recovery programme will only run if the PC is at the original spec (without additional hardware!)

Looking at the Recovery disk files I find that they are norton ghost files that require a password...

How do I get past the password?

PC World Helpdesk are unable / unwilling to respond to my emailsto there CEO in the UK!

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Advent Recovery Disk Password

by richard.nelson In reply to Advent Recovery Disk Pass ...

Not sure if this is of any help, but with my Advent PC all I got was a phone number if I reached difficulties in the Recovery process. PC ServiceCall 0870 901 3000 (calls charged at BT National Rate). Hope this is of use.

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Advent Recovery Disk Password

by moriza In reply to Advent Recovery Disk Pass ...

Thanks anyway Richard, I did try PC Service and they did agree that there was a problem with the "Recovery" Discs not running (Unless the PC was st up as per its original hardware/software configuration! That meant disconnecting any additional harddrives and PCI cards that had been installed since purchase... Even the ribbon cable for the hard drives!

Regards Morgan

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