Software

Ask something
Discussion Locked

Advent Recovery Disk Password

0 helpful
2 replies

by moriza

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I bought an Advent 3063 PC with pre-installed software.No CD Roms were supplied but I am advised by PC World that all the installed software is in the Recovery Disk.

The problem is that the recovery programme will only run if the PC is at the original spec (without additional hardware!)

Looking at the Recovery disk files I find that they are norton ghost files that require a password...

How do I get past the password?

PC World Helpdesk are unable / unwilling to respond to my emailsto there CEO in the UK!

2 replies

by richard.nelson

Not sure if this is of any help, but with my Advent PC all I got was a phone number if I reached difficulties in the Recovery process. PC ServiceCall 0870 901 3000 (calls charged at BT National Rate). Hope this is of use.

by moriza

Thanks anyway Richard, I did try PC Service and they did agree that there was a problem with the "Recovery" Discs not running (Unless the PC was st up as per its original hardware/software configuration! That meant disconnecting any additional harddrives and PCI cards that had been installed since purchase... Even the ribbon cable for the hard drives!

Regards Morgan
moriza@btinternet.com

This discussion is closed to new replies.