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    AI Assistants Taking Over IT Help Desks? Friend or Foe?

    by arnoldmatt700 ·

    I’ve been seeing a lot of articles about AI assistants taking over basic help desk tasks. While it seems like it could free us up for more complex work, I’m also worried it could lead to job losses. What are your thoughts on this? Are AI assistants a threat or a valuable tool for IT professionals?

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