Question

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All webpages of microsoft.com seem to be blocked The browser cannot open

By rudret ·
Last diagnostic run time: 10/24/09 10:18:40 Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Intel(R) PRO/100 VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Local Area Connection 3, Device=Bluetooth PAN Network Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=My packet switched connection, Device=Bluetooth DUN Modem, MediaType=PHONE, SubMediaType=NONE
warn This machine has more than one Ethernet or more than one Wireless adapter
info Redirecting user to support call



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12037 connecting to www.passport.net: The date in the certificate is invalid or has expired
info HTTP: Successfully connected to www.hotmail.com.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

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All Answers

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Clean the cache & temp files first....

by Darryl~ Moderator In reply to All webpages of microsoft ...

Try downloading Ccleaner & running the clean option....check all the boxes (not the wipe free space unless you want....but it takes time)

http://www.ccleaner.com/

See if that solves it for you.

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This KB article has been updated

by Jacky Howe In reply to All webpages of microsoft ...

there maybe something in here that may help.

http://support.microsoft.com/kb/956196

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