Mobile Apps



Android app freezes on loading screen due to server timeout.

By marchenrysaad ·
Hello guys,

I am currently working with a company developing my native mobile application called TarGetApp. Currently hosted on Digital Ocean. After performing a ping test, it seems that every 3 4 seconds, a server timeout occurs for 10 ms. The problem is that the android version of the app, fetches data on every click. So if a user clicks on a page, during loading if the serve times out the app will be stuck on the loading screen. And the app doesn't send any other request to the server. You have to terminate the app and open again it works.

The problem is that the server time out occurs a lot and i have contacted DO and they say they cannot find a solution to their timeouts.

Any suggestions I shall address to the development team?

Any help is appreciated. Many thanks :)

NB: App is coded in Swift for iOS and Android SDK for Android.

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