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Anti-Virus Software

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by jocelincoz

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I am a novice with PCs... and am having a problem with my Anti-virus software. I didn't know I had a software program on my new pc when I purchased it. I believe it is McAfee. Before I knew it was on the pc I loaded Nortons Anti-virus 2002. Now the two seem to be conflicting. Should this happen? Do the two not work together? Could I have caused a problem loading the 2nd software pkg? Do I need to delete one? Please help.

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by timwalsh

They are very definitely conflicting with each other. Anti-virus programs are not designed to work in multples on the same computer. Your best solution is to uninstall both programs and then re-install the one you want to keep.

by b_pope

You need to uninstall both as was suggested, but you'll still have problems when done unless you use a registry cleaner. The reason being neither uninstall all components during the uninstall process.

Their is a free cleaner you can use called RegCleaner available at the link below, it's the best freeware one available, if you decide to use it make sure you read the help files after you install. Be aware deleting wrong items can cause your system to stop working, if you need help using it email me.

http://www.jv16.org/

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