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Any best PC Fax Software solution?

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by nuru24

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One of my departments receive over 2000 faxes per month on 3 computers through WinFax Pro. 10.02 for record keeping and audit purposes. We have the Analog line programmed such that PC 1 response first and PC 2 response second when PC 1 is busy and so on. However, we have a problem-WinFax does not respond to calls most of the times especially towards the end of the month when call volumes are at peak level. Others call to complain that the Fax line is busy even though the line is not. We reboot the computers every day. Is there any other solutions to this situation?

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by anthony

You may want to check out Fax Server software from GFI (www.GFI.com) or AthosFax (www.AthosFax.com). They are both better than WinFax Pro, IMHO. I also know that they both offer free trial periods so you can try them out. Hope this answers your question.

Also, I'm not sure how you're having the lines roll over to computer 2 then 3, etc. but if you are not doing it this way you may want to use a roll over feature that you can order from your telephone service provider (AT&T, SWB, etc.).Good Luck,

Anthony Stark
President / CEO
AnthonyStark.com, Inc.
www.AnthonyStark.com
Internet & Microsoft Windows Application Development and Consulting.

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