apparent improper service..need help!

By rthrpioli ·
a drop off tower..can't access hispeed DSL..patient underwent diag.&disc wipe etc.from "reputable firm" longer access to ethernet connector...apps&drivers notloaded?
cable guy/sideshow ,in basement,says no way!
havent even fired it up it worth messing with at all?...or is the guy right?
it's an old compac

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