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approach will not print multiple copys

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6 replies

by redcell593

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When I am working with a record, and would like to print multiple copies, I select 'Print', and increase the number of copies to 5, and click the print button. Only a single copy prints. I have tried different printers, but it made no difference. The event log on the computer shows no errors, only that a document was printed. The os is windows xp. Any suggestions would be great....
Thanks

6 replies

by maxwell edison

I'm not familiar with Approach, but I'll take a shot in the dark here.

This may take some back and forth dialoge, so email me with the answers to my questions. If you simply put the answers in a comment, I may not come back to this question to see it.

Look in your Win.ini file for any reference to Approach. (Approach=something-or-other) I'm thinking that there may be a setting in that file that limits the number of printed pages. Let me know what you find.

Also it's recommended (from what I've found) that version 9.7 of Approach is required for Windows XP. Do you have that version?

Have you seen this site? It has scores of links to Approach information.

http://www.netspace.net.au/~jabrown/approach/faq.htm

maxwell_t_edison@yahoo.com

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