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Archive not functioning properly

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I have a users outlook folders set to autoarchive every 2 weeks. The user received an email, but now cannot find it in the archive folder where it should be. What could be the cause? I did a search among his other archive folders as well.

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by johnmaxy

make sure the folders you need to backup are not 'read only' (properties etc). If this is not the case, test your backup program...

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