Archive old messages in GroupWise

Try going to TOOLS/OPTIONS/ENVIRONMENT/FILELOCATIONS

Insure that #1) The "Archive" directory is
set.
#2) The directory actually exists
#3) Your UserID has write access
to that location.
#4) If you're on a network and
accessing your mailbox from
different machines, make sure
the drive letters match for
each machine. This is a prime cause.

Hope this helps

dennis

Browse your gwise menu to reach: TOOLS/OPTIONS/ENVIRONMENT/FILE LOCATIONS
Complete the 3 archives directories by browsing with the yellow folder. this will ensure correct file Path: Remember that win95 and winNt do not map a drive in the same way!!!

Restart the grpuwise client.
Select a message, press right mouse, then select archive. If the messaga has disappears, It was archived!
Be sure that the message you want to archive is not a corrupt one and you can open and print it as usual.
Note: If the users HAS ALREADY some archive, use another path, just to prove if the problem persist.
If you want to bind to a current archive, but when you try to archive a message, the error appears, then the local archive is corrupt. In this case you should run an offcheck, by selecting "message archive"
(You will need to download the latest ofcheck.exe file, and run it from the same pc as which has the problem.

Hope it helps