I have a user who uses his Win XP & Office 2003 laptop at work & away from work.
He wanted his mail setup so he could access mail away fom work so i configured his Outlook to work Offline.
When i set him up to work offline i archived his mail to his H:/ then imported the contents back so he had the following when he opened his Outlook.
Mailbox (John Smith)
Archived folders
At first everything was fine.
Then he started experiencing problems and when he clicked on his archived folders it said inaccessible so i tried to import the H:Archive back into the archived folder within Outlook. However i got a msg saying can’t import into the current folder.
What i had to do was create a personal folder and import the contents into there.
Now he has 3 mailboxes when he logs on.
Mailbox (John Smith)
Archived folders
Outlook Today (Personal Folders)
When he is logged onto the network sometimes he can’t access his Archived mail folder (re-importing H:Archive normally fixes) However when i try to import his H:/Archive into the archived folder Outlook prompts “Can’t import into the same location)
What am i doing wrong?
What i would like is for him to have only the following
Mailbox (John Smith)
Archived folders
Is the best solution to simply drag his emails/folders from his Outlook Today (Personal Folders)into the archived folder?
I have noticed Outlook for some reason does not seem to work that well when the .OST or .PST is placed in another location away from the default C:\Document Settings\username\microsoft\outlook…
Is anyone else experiencing this?
Please..Please..Help me end my archiving woes.