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ArcSoft Photo studio 5.5

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Purchased the software, received it, but could not find a product reg. no. It seems as if my situation is not an unusual one for this product. Contacted ArcSoft to no avail. Any thoughts on whether I can find the number in the actual prgm?

4 replies

by dedlbug

Just curious as to what ArcSoft support said. (Version 6 is out as well) I imagine that if you have a receipt or order number (any proof of purchase), that the support will help you. If not, I would move to another product.

by gmasicily

I've called support several times but always receive a recording on the phone & an auto reply on my pc. I purchased the software for my college-bound granddaughter through Academic Superstore w/ a large discount. They went to bat for me but the end result was the same. ArcSoft only responds through a 3rd party called "Softwrap" and their entire system is automated. I was just hoping that there might be a S/N somewhere in the software itself. Thanks for replying.....

by larryd4

Not to sound condescending but many times S/Ns are printed or are stickers on the actual CD sleeve in the box. I misadvertantly threw away a S/N that way once. I have even seen where they print the S/N on a piece of paper and then stick it in the sleeve with the CD. Its also sometimes printed or stickered on the inside front or back cover of the manual.

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