Laptops Forum·2,707 discussions

Atikmdag BSOD upon AMD driver install

Tags: Operating Systems

I have following:

DELL Inspiron 5468 laptop
– Windows 10 Home
– 8GB DDR4 RAM
– 500 GB SSD
-1TB HDD
– INTEL BASIC 620 GRAPHICS
– AMD R7 M440 dedicated 2GB DDR3 card

Issue is with AMD driver, whenever I try to install driver for AMD, I receive blue screen “PAGE Fault in non page area” fault with “ATIKMDAG/SYS OR AMDKMDAG.SYS” fail error

I am unable to start most of games as I have disabled the AMD card driver.

I have tried the following:

1. Updated windows
2. Reinstall clean windows (tried different editions from home to enterprise)
3. Uninstalled, reinstalled and run Norton virus checks
4. Run CHKDSK
5. Run SFC integrity scan
6. Run memory scan
7. Replaced RAM
8. Replaced HDD
9. Set virtual paging file on AUTO
10. REINSTALLED EACH AND EVERY VERSION OF DRIVER
11. Updated BIOS
12. Run Guru DDU scan
13. Run Support Assist DELL
14. Run Dell Diagnostics

The laptop has never been repaired or opened before and is only 3 years old.

Please help, thanks in advance.

Anuj

Topic

Re: driver

In reply to Atikmdag BSOD upon AMD driver install

You don’t tell where you get your driver from. The only reliable source is dell.com using your service tag. If it fails then, contact Dell tech support.

It might be a hardware issue also.

Question: Why the OS change?

In reply to Atikmdag BSOD upon AMD driver install

I’m reading a post at https://www.dell.com/community/Inspiron/BSOD-while-installing-AMD-driver/m-p/7757582#M104008 by
[b]Anujsingapore[/b]

If you are altering your post because you were told Windows 10 Enterprise is not supported then you should be slammed over that because LYING to us here means you won’t be getting the best answers.

[b]My advice is to go back to the OS and drivers Dell delivered this with.[/b]

[Author]

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