Question Locked

Attachement missing

0 helpful
4 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have sending a email with an attachment to a receipient using outlook express 6.0 and he cannot find any attachement in the email but can view the full content.

But if I forward the same email to him with the same attachement, he can view the attachement now.

I am using MS outlook xp for send the mail.

4 replies

by central_helpdesk

Hi...

Ask the receipient to do following things.

>> Go to Tools - Option menu in Outlook Exp. 6.0
>> Click on Security Tab
>> ensure that "Do not allow attachments to be saved or opened that could potentially be a virus" BOX is uncheked.
If it is checked then remove the check mark.

Bye....and post your reply.

by hanifaso

They have already unchecked the box " "Do not allow attachments to be saved or opened that could potentially be a virus" but still fail to receive the attachement.

It is very surprised that they can read my attachement only if I use forward the email instead of compose a new mail with attachement.

This discussion is closed to new replies.