Software

Ask something
Discussion Locked

Attachments not visible in Outlook 2002

0 helpful
6 replies

by email

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

This is actually happening in Outlook 2000 as well as 2002 -- when a message comes in with an attachment, it is not visible. This is not consistent with every message, and yes, the attachment column is on. When I actually open the message (rather than just preview), I can select "Save Attachment" from the File menu, save it and then open it up. The CEO, however, doesn't like this solution - he needs to be able to see the attachment in the message and click it right there to open.
I have gone thru Technet, all kinds of support pages, everything, to no end. Any ideas on how to just make the damn things visible? Need help!!!!

6 replies

by maxwell edison

This seems to be a bug in Outlook known as the OfficeQFE:4781 bug. The problem is that messages with attachments which contain a Content-ID header do not show the attachment indicator (paperclip) when accessed from Outlook 2002.

Put this >> OfficeQFE:4781 bug << in your browser search engine, and you'll get several hits with more detailed information, possible reasons, etc.

Maxwell

by maxwell edison

P.S.

From what I've seen on that search, there will soon be a fix released by Microsoft.

Perhaps "soon" will make your CEO happy. At least this will show that you're doing all that can be done.

Good luck,

Maxwell

This discussion is closed to new replies.