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Authentication Problem

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4 replies

by ms7212

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I run a Windows 2000 sever enviornment with AD and Exhange 2000. I have user passwords set to expire every xx days. After the user changes their password, when they open Outlook, they are prompted for thier password. Once they enter the password once it goes away, so it is not the password keeps coming up issue. I have looked through microsoft.com and did check all the RPC and it seems to be fine. Any ideas?

4 replies

by an_it_guy

Maybe as soon as the passwords r updated in AD, it doesnt reflect immediately to exchange.
Let ur users resart their systems after changing passwords but before accessing outlook.

by ms7212

Thanks for the response, but that is not it. Passwords were changed two weeks ago, so replication has been done. I forced the replication as well.

by meganetcomputers

If I understand what you arer saying, whenever your users change their ad password they get a bad password error when they open Outlook. What version of outlook are they using? Is it set up for pop3 or for purely exchange?

by ms7212

They are using Outlook XP and it is only set up for Exchange, no POP or other mail protocols.

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