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Automatic Updates Service Will Not Start

By Mark 'TechTank' Tank ·
While trying to start the Automatic Updates service using:

Net Start "Automatic Updates"


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I get an error in Event Viewer:

I 7023
Source: Service Control Manager
Symbolic Name: EVENT_SERVICE_EXIT_FAILED
Message: The %1 service terminated with the following error: %2


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Querying the service displays:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\CrashTDummy>sc query "Automatic Updates"
[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.

Does anybody know what this error means or how to resolve it please?

Thank you for your time.

Mark.

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Malware

by XnavyDK In reply to Automatic Updates Service ...

sounds like malware stopping the service from running. Fake AV sometimes do this. Have scanned for virus or recently "cleaned" a virus?

You should try to post questions like this in the help forums.

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Thank You

by Mark 'TechTank' Tank In reply to Malware

Hi XnavyDK,

Ah sorry, wrong place to post I guess, but we are having some issues with a virus at the moment and thought it might have been related.

Thank you for the guidance and help.

Mark.

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No problems Mark

by XnavyDK In reply to Thank You

You are correct tho, this forum does not have the mark helpful doodad. the ask a question one does tho. No big deal anyway, im not here for the thumbs I have two already and that's enough, really, I just have two.

Anyways, I thought specifically which fake av might have stopped auto update service and I think it was the antivirus XP. Good Luck!

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