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Avoiding Checking Sevice Pack Number During Installation

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I am trying to install a software product that will run under XP when the OS is upgraded from Win2000 but the software will not install on a
new machine that came in with XP as the original OS. The installation of the software halts with an error of “You must install Windows Service Pack #3 before continuing”. Is there a way to prevent the installation from checking for a service pack level?. The sofware runs fine under XP but I cannot install it on any machines that were not upgraded from WIN2000.
Thank you very much for your help.

Ron Schmidt
ronschmidt@trimfoot.com

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Clarifications

In reply to Avoiding Checking Sevice Pack Number During Installation

Clarifications

Installer?

In reply to Avoiding Checking Sevice Pack Number During Installation

Verify what / who’s installer the application is using.

Then, check the documentation for the installer for command line switches. With any luck, you can use a switch to skip at least the OS version test.

Chas

Install Shield

In reply to Installer?

Got your message.

Sterling Technologies is not InstallShield and is part of macrovision.

You should see an InstallShield splash screen with a version when you start the installation process.

You can look at the user guide to see what if any switches apply to the version of InstallSheild the company that wrote the software used.

http://www.macrovision.com/downloads/search/index.jsp?pm=ISM&pver=All&mt=doc&x=21&y=10

Another work-around might be to change the product ID and version strings in the registry. Then reboot and install the software.

Change the registry settings back, and you should be set.

Chas

[Author]

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