6 replies
by unaveed1 Accepted solution
by netwrk_admn Accepted solution
I am assuming you are going into their personal folders (.pst)? Outlook doesn't like sharing the personal folders that are currently being used. I have very little experience (two executive's personal folders) but have not had an issue with 10d or 11d.
If you are just reading from Notes or Exchange, I do not have an idea on the problem.
Hope this helps!
by locolobo Accepted solution
by hmalik Accepted solution
by hmalik Accepted solution
by admin Accepted solution
Hi, here are some steps you can use to create the backup for locked PST files and other open files.
1. Check if the you have license for AOF (Advanced open file) if not purchase :)
2. Check if in the job properties you have selected AOF (you can leave it automatically choose the VSS)
3. Make sure that on the server the users store their PST's you have installed the backup agent and you selected the AOF feature to (The server will require a reboot :))
4. you will need space on the HDD you are backing up with AOF for the Shadow Copy file (*.VSP file)
5. Little tip make sure to exclude the *.VSP file in your anti virus scanning policy else the antivirus program can lock the file and when the backup is done it will remain on the disk and then bye bye for the second backup :)
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