Backup, swap media

By walgr2k ·
I am using Veritas Backup Exec 10.0 and Exabyte VXA 1x10 1U robotic library for the company's backup. I am not familiar with this kind of stuffs.
My question is: how can swap the media? Why there is error message like "Physical volume library media not found"?
Thanks for help.

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Same setup

by Anthony.V In reply to Backup, swap media

At work here we have the same setup, make sure you are using the appropriate SCSI card and cable; also make sure the drive is properly terminated. We are using the adaptec 2**60 card and the cable that came with the exabyte drive.

Go to your device manager and check to see if your tape drive listd under "tape drives" also make sure under "Medium Changer" its says unknown

Install veritas, make sure you use their drivers for the exabyte drive, I believe you can get updated ones from symantec website.

Also update the firmware of the exabyte drive when you can.

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