BCM 2007 - Not opening business contacts

By markb ·
We have an issue whereby business contacts won't open in BCM 2007 on Outlook 2007. The bcm log generates:

[E] [11:09:31.3593750]BCMRes: Member not found. (Exception from HRESULT: 0x80020003 (DISP_E_MEMBERNOTFOUND))
[E] [11:09:31.3593750]BCMRes: at Microsoft.Office.Interop.Outlook.InspectorClass.SetControlItemProperty(Object Control, String PropertyName)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.BcmUserFieldsInspectorWrapper.AddControlForUserField(Control oLabelControl, Single nCurY, Single nColumnScrollWidth, Single nVerControlSize, Frame oFrame, String fieldName, Guid fieldId, UserFieldType fieldType, Int32 displayFormat)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.BcmUserFieldsInspectorWrapper.InitializeUserFieldArea(FormRegion oRegion, UserFieldsAreaId AreaId, Single sectionY, Single sectionWidth)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.BcmUserFieldsInspectorWrapper.InitializeRegion(FormRegion formRegion, String regionId)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.IrisContact.InitializeRegion(FormRegion formRegion, String regionId)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.InspectorWrapperBase.AddRegion(FormRegion formRegion, String regionId)

The rest of BCM seems to work fine, accounts themselves open fine. Anyone come across this before?


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