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Best remote admin programs

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5 replies

by timnmb2

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I am in the shoppings for a remote admin program, or two. I dont care much how they work on my end but they will have to be a very easy install for the customer. Things I need would be:

I am looking for a program that the most non computer person can work. Here is what I need.

1) small program size (not nessasary though)
2) easy install with NO input (would need one with at least minimum input)
3) creates desktop icon (not nessasary though)
4) Just hit icon and program starts, loadsand is ready for "ME".
5) will not compramise security when not being used
6) does not load at startup once installed
7) does not need to be registered, since I will have the registered admin package.

I think I will be doing a lot of over the net computer work. I need something simple to get me on a customers screen without ever hearing "I dont understand how to do this". I reiterate, this has to be so simple that a blind man with no hearing who just lost his hands could use.

Thanks all.

5 replies

by barrym_m11

Hi

I've been using Dameware mini remote for a while and I think that it is the best utilty available for us Sys Admin.

The client is installed automatically as a service and configurable.

Here is the link try it out www.dameware.com

Hope this works out !!

Ciao

by timnmb2

I was wondering if I can use it over the internet on dialup? If so, whats the easiest and fastest way to get someones IP address if they dont know there keyboard from a hole in the ground?

There is also another program called "remote administrater 2.1 I am looking at.

Thanks again.

by mrafrohead

Google RealVNC.

This is a freeware program. If the person on the other end can't get it to work, they should pack up their computer and return it.

That means that it's easy to use. The hardest part they will have to do is setup a user Password for authentication. Other than that, they just click on the pretty icon in the center of their screen and sit back while you take the helm.

Mrafrohead

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