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Blackberry, BES and Exchange msg archiving

By Gordinho ·
Hi,

I've just installed BES 4.1.6 and have a few BB Curve on eval prior to rolling out to users. I have a query regarding archiving.

Situ, current outlook users have a plug to a CRM package that allows them to archive incoming/sent items under company/project headers in the CRM, however, as soon as I hand out these BB Curve's I forsee a situ in which the mobile users won't log back into their desktop outlooks and archive the emails in CRM that have been sent using the handheld (emails appearing in sent items in Outlook).

What I want to achieve is to BCC any msg sent by a user back to a folder in their outlook (but not inbox or sent items) so that each morning, they can bulk archive the emails into the CRM.

Anyone out there doing a similar thing? if so I'd be interested to hear your way around the problem. I'm still learning BES and policies/rules but so far I'm guessing I'm lookign in the wrong place

cheers in advance

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