General discussion
December 21, 2004 at 03:59 PM
eminent87

Blank From: and subject in Outlook

by eminent87 . Updated 21 years, 6 months ago

Hi,

I have a user complaining about receiving email messages that appears to be blank. When in the inbox view, an email will appear but it has no subject or sender name in the From field. This only happens for internal mail and from this one sender to the one recipient. Everyone else appears to be working fine. The problem seems to be only in inbox view. When the email is open, everything are all there (subject:, from: and to:). Has anybody seen this before? If so, how I can fix this?

The recipient is using Outlook 2000 and the sender is using Outlook XP. They both are on Windows 2000 pro. The recipient also complains that when new mail come from the blank sender, there are no email notification (envelope in the lower right hand side) of new email. Please help!

Thanks for all your time and effort!

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