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Blank page with Word, has text in it

By pchlp ·
I have a computer with word opening up with a previous document all the time.
I had this problem awhile back but do not know the file to delete to have it open with blank page.
Does anyone know the file.

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by jschein In reply to Blank page with Word, ha ...

normal.dot?

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by pchlp In reply to

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by sgt_shultz In reply to Blank page with Word, ha ...

yes, sounds like normal.dot, the (usually)'blank' template on which word bases new documents, has been accidently saved with some text on it. no matter, you can delete it and it will be automatically recreated fresh.
close word then search your hard drive for files named normal.dot there may be more than one.
change search window View settings so you can see Details of files found. or right click each file and get properties. delete the normal.dot found in the folder of the user having the problem.
open Word. should be fixed. if not let us know

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by pchlp In reply to Blank page with Word, ha ...

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