General discussion

Locked

Bogus addresses in pop up list

By HBB ·
Exchange Server 2000 with AD in native mode
Client - Windows XP with Outlook 2002

Problem
Client types 3 characters in email address of a new message and a pop up list is displayed with recent names/email addresses to choose from. One of those popup names is incorrect but does not appear in any address lists such as the network GAL or the User's PAB or Contacts
How do i remove the incorrect name from these popup lists?

The above senario also happens on 1 Win95/Outlook98 machine. The offending email address was legitimate some months ago but has subsequently been removed but it still shows in the popup list.
It appears as though it is a client issue as others are not affected.

Any help would be appreciated

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by bwheels In reply to Bogus addresses in pop up ...

Use the following steps to reset the Outlook 2002 nickname cache for both Windows 2000 and Windows XP.

Quit Outlook 2002.

Open C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook.

Search for File with extension *.NK2.

Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.

Rename the file to <profile_name.bak>

Log Off / Log In and Restart Outlook 2002.

Outlook 2002 will generate a new nickname cache.

Collapse -

by HBB In reply to

Poster rated this answer.

Collapse -

by HBB In reply to Bogus addresses in pop up ...

This question was closed by the author

Back to Software Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums