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Bogus message from sys admin

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11 replies

by zepolie

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When I send an email, I get a system administrator message that says 'the following recipients could not be reached" and "the recipient has been deleted or has no e-mail address"
My emails are truly going out to the people I send them to. I have checked. But I can't stop the system admin's error message from coming up every time I send an email.

11 replies

by walid sabra

I'm Sure that the one of recipents hasn't recieved your mail.
Check the SYS Admin message for which recipent your message didn't go.
Then compose a message to this rciepent only. and check if he/she received it. Then you're using a bad template for addressing and you have to correct it.

by zepolie

No, have tested this. I have sent the email to only one recipient, and then checking. Only recipient, and we get the sysadmin message immediately upon sending. Check the other person's email, and it's there, delivered, no problems.

by curlergirl

Have you checked your rules to see if you have a rule to forward a copy of every message you send to someone who doesn't exist?

by [_rick_>

Are you addressing this account (or accounts) as a Blind CC and the To: field is left blank?

Just thought I'd ask. I have seen this cause the exact problem you are seeing.

Good luck.

by zepolie

No, but thanks for trying. I have manually typed in the email addresses, a few of them my own, so I know that I have them right. I didn't include a bcc or cc, and I was only sending to one recipient. In some cases I was replying to people who I had previously replied to without any problems. I'm really stumped with this one. Funny thing is that the emails are going through and everyone is actually receiving the emails I send

by kdrungilas

Are the email recipient(s) on another Exchnage server in your organization? Are others receiving te same type of messare or are you the only sender receiving such an NDR?

If two Microsoft Exchange Organizations are connected via the X.400 Connector there can be issues such as your NDR. I can post more if this might apply to you.

by zepolie

Only the sender is getting the NDR's and no matter whether or not it is a new message, replied to message, or typed in email address or from the contact book. Nobody else on this exchange server is having this problem. Just this one user.

by kdrungilas

Is this Exchange 2000? do you have mixed environment with both EX5.5 and EX2000 servers? Is the user's permissions set correctly as mail-enabled if you are in EX2000 environment?
Are there any rules set up for "Sent" mail items?

by zepolie

Yes, it is Exchange 2000, only one Exchange server, This is a Win2k domain only Win2k client pcs. No rules set up for 'sent' items. I've checked and re-checked the user's permissions. This particular PC is set up exactly like my own PC, but I haven't been having the same problem.

by kdrungilas

What is the actual error number on your NDR? Does it indicate which server is reporting the NDR? or is it the MTA/IMC? Also, are you getting any matching errors in your Application or system logs on the Exchange server or on your own pc?

Are you asking for a "read" or "delivered" receipt? [If yes, when you turn off this request do you still get the NDR immediately?]

Additionally, you have Exchange 2000, have you applied service pack 1 or 2?

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