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BSOD

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5 replies

by wwatkins

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After trying to install an HP AIO printer on my Dell computer, I got this BSOD STOP:OxCoooooo7E (OxC0000005,OxF95FFB90,OxF9514DAO,OxF95FF88C) npfs.sys address F9C2CDAO Base at F9C2A000 Date Stamp 41107b86. All I can do is click on my username and enter my password and then BSOD reappears. Dell would charge $ to contact and heard suspicions about Regicure. Any ideas?

5 replies

by nimmo

Sounds like the BSOD is been caused by that printer driver you installed. Boot into safe mode and uninstall the printer driver, or run a system restore.

by wwatkins

Much obliged. Did the system restore and the BSOD is gone.

by david.wallis

i would download the latest driver from the manufacturers website too and see if that works without getting the BSOD

by wwatkins

Went to the HP website and downloaded their software and driver. Printer finally works. Much obliged.

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