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  • December 8, 2008 at 8:59 pm #2166925

    Business benefits of CRM for B2B and retail industries

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    by darshana.bhatt · about 16 years, 4 months ago

    I would like to get this info from a Business perspective

    -Which functions gain through CRM and how?
    -CRM packages in the market today
    -Typical CRM modules/architecture
    -Typical investments
    -Special requirements if any to deploy CRM
    -Key POI (points of interface)

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