Question

Locked

c000021a (fatal error) 0xc0000005 (0x00000000 0x00000000)

By muhadarboe ·
i was working on dell latitude p3 laptop after connecting a mp3 player my computer shutdown and restarted. few moment later i saw BLUE screen appears with the stop error that reads:
> STOP: c000021a [Fatal System Error] the window logon process system terminated unexpectedly with a status of
>0xc0000005 (0x00000000 0x00000000).the system has been shutdown
i am asking for help to solve this problem. please contact as soon as you get a answer.

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Did you disconnect the mp3 player

by w2ktechman In reply to c000021a (fatal error) 0x ...

and reboot?
what were the results?

Also, what OS are you using.
I found these for you
http://support.microsoft.com/kb/330303

http://msdn2.microsoft.com/en-us/library/ms789510.aspx

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&tid=c6aa0ed2-8d6b-4f9a-a5d8-aad69d05b92b&p=1

According to this one, something running on your system is interfering with one of the patches that MS put out (Win XP). Go into recovery console and uninstall KB925902

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