c000021a (fatal error) 0xc0000005 (0x00000000 0x00000000)

By muhadarboe ·
i was working on dell latitude p3 laptop after connecting a mp3 player my computer shutdown and restarted. few moment later i saw BLUE screen appears with the stop error that reads:
> STOP: c000021a [Fatal System Error] the window logon process system terminated unexpectedly with a status of
>0xc0000005 (0x00000000 0x00000000).the system has been shutdown
i am asking for help to solve this problem. please contact as soon as you get a answer.

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Did you disconnect the mp3 player

by w2ktechman In reply to c000021a (fatal error) 0x ...

and reboot?
what were the results?

Also, what OS are you using.
I found these for you

According to this one, something running on your system is interfering with one of the patches that MS put out (Win XP). Go into recovery console and uninstall KB925902

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