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Can not open attachment in Outlook

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9 replies

by ibate

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Hi all,

This problem occurs when a user trys to open an email which has an attachment.

All of a sudden users are not able to open attachments in MS Exchange. The problem is Global. An error message appears stating the MS Outlook cannot open the attachment. The email opens without the attachment.

I have no ides why. I cant even get to the attachment to try to save it to disk and then open it.

THanks

9 replies

by gigelul

If I understand correct you are forced to save the attachments and then open it. If this is the situation, I think that you applied a security patch which get this problem/option.

by wilco.vandennieuwenhof

Did you update outlook with the recent security patches? Then this is normal behaviour. That is to say with virus vulnerable files like .com .exe .vbs etc. Try renaming the file to .txt for instance and sending it again.

by rob

Outlook 2002/Xp won't let you open attachments. Microsoft has a reg hack for it. Article ID: Q290497

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