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cannot access network

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by frankc1000

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In our branch office, we connect directly to another location in order to access our data entry applications. We are running XP pro on 6 machines, and we must map a networked drive before launching the application, but when we go to map the remote drive, we always get the message "the referenced account is locked out and may not be logged onto" When we put in a call to them, they apparently unlock the account or reset the password, and then its ok. The machines have static Ip addresses and are connected to a hub and in turn to a router with a T1 line. Are we doing something wrong? because it only started occuring a few weeks ago.

2 replies

by jeremyn

if the connection that you have is trying to map a drive that is on a server then somebody might have set a share time that the drive can only be access at a certain times of the day by users
hope this helps

by itctonguy

Administrators can not only set a 'share time', but they can also set a timeout period. This setting controls a period of inactivity (of this drive, not the whole computer) which causes Windows to no longer tie up network traffic with 'keep alive' data packets. It considers the drive 'offline' until you access it again, then it attempts to reconnect. The problem I see here, though, is the account lockout. Neither one of these solutions would really explain the lockout, because even though you would be unable to logon, it should not count it as an invalid login attempt. Do you have a separate password for your login to Windows and your login to the network drive?

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