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Cannot authenticate with Exchange 5.5

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I am currently running Exchange 5.5 on a NT 4.0 server within a Novell environment using XP Pro and Outlook 2000. When attempting to login to Outlook I receive the notice that the "Logon credentials supplied were incorrect." Currently the only waythat I can authenticate with Exchange is if I manually set my password on the server. If I use the current password or if I change the password, I receive the error message mentioned above. What is strange is that I have tryed loging in while not joined to the domain as well as while I was joined to the domain. When joined to the domain I can authenticate with the domain upon initial logon to the netowrk but when I try to authenticate with exchange I receive the same error message. As I stated I have tried with and without being joined to the domain, with or without the Novell client installed, rebuilding my email profile, verifying RPC registry settings, adding the exchange password info through "manage my network passwords" in XP, using LMHOST files, as well as verifying NGP settings on the server. I also currently have 98 clients using Outlook 2000 which have no problem accessing exchange.

5 replies

by yungthrilla43

is the nt server a pdc?
if not you need to be using novel credintials because that is what authenticates.
are your users logging onto a nt domain?
do some walkthroughs on your clients network setup. be sure that ipx/spx is installed and that the netware client is installed on the clients machine. are they logging onto a novell network?
on the exchange machine be sure that you have the admin account from nevell set to be the admin for exchange at the site and configuration level.
chris.mcintosh@haysrpc.com for questions

by chrisradford2000

the nt server is a pdc that is isolated from the novell environment. Clients are first logging onto novell and then authenticating separetaly with excahnge. All clients have IPX/SPX running because of the novell client. As I stated initially I have tried with and without the novell client, with and without joining the domain. It works fine with 98 clients but not with XP.

by tonysci

Something quick to try. Setup your account within outlook as follows.

username: / instead of just your username and see if exchange accepts it.

This would be due to XP pro. not outlook.

Has worked for me before.

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