Software

Ask something
Discussion Locked

Cannot find file when opening Excel file

0 helpful
10 replies

by rvalleau

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

On imaged computers (Windows 2000) we are unable to open an Excel file (Office 2000) unless Excel is already open. We get the message, "cannot find the file (the location of the file we are trying to open is displayed along with the filename) or one of it's components".

This happens when we attempt to open the file outside of Excel (through Exploer, My Computer, etc). This happens when we setup a new user on the computer. This error does not occur on the administrator account (where Office 2000 was originally installed from).

10 replies

by dklippert

On the off chance.
Go to Tools>Options choose the General tab and remove the check from "Ignore other applications"

by firstpeter

It sounds like it's not attaching Excel to the .xls filetype. If you open Explorer and go to Tools->Folder Options and select the File Type tab, then find Microsoft Excel Workbook in the list. If you select Edit, you should be able to find the "OPEN" command and Edit that.

Make sure the application is the actual path to Excel. That may have changed between the admin account and user accounts (not sure why, but it sounds like that's happening).

If that works, you'll probably want to do that for all document types you want associated with Excel (manual, I know, but that's how I've fixed it in the past).

by pierrejamme

Not an answer, but an observation. I see the same thing with xls, pdf and jpg when I double click on the file. TI get the same warning, however the file usually opens in the wapplication anyway. I think it is a Win98 problem. Is that your OS?

by rvalleau

Resolved on my ownm by downloading and running the Windows installer program from Microsoft (InstMsiW.exe). This is the Windows 2000 version.

by rvalleau

Resolved by downloading and running the Windows installer program from Microsoft (InstMsiW.exe). This is the Windows 2000 version.

This discussion is closed to new replies.