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  • #2296791

    Cannot get rid of Outlook backgrounds

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    by timothy.sharpe ·

    Our office uses Windows 2000 PC, Office 2000, Outlook 2000 and exchange 5.5. I have a user who gets a background on every new message she creates. Her “stationary picker” is grayed out because “Use Microsoft Work to edit E-Mail Messages” is selected. I tried deselecting this and resetting the “stationary picker”. When I deselect “Use Microsoft Work to edit E-Mail Messages” the background goes away. When I re-select this option the background comes back no mater what I do with the Font and Stationary settings. I tried setting up her mailbox up on another 2000 PC in the office and the background did not follow her so it seems to be a setting specific to the machine rather than a setting stored in Exchange server. I tried deleting the normal.dot file and re-booting with no luck. The background looks like faint light blue lines with come circular interjections.

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    • #2673255

      Reply To: Cannot get rid of Outlook backgrounds

      by dklippert ·

      In reply to Cannot get rid of Outlook backgrounds

      In Word, go to Tools>Options. On the General tab in the lower right corner, go to E-mail Options – Personal Stationery.
      or
      Go to File>New and either in the New Document pane or directly in the Template dialog box, look at the General tab and the E-mail message template.

    • #2673004

      Reply To: Cannot get rid of Outlook backgrounds

      by timothy.sharpe ·

      In reply to Cannot get rid of Outlook backgrounds

      This question was closed by the author

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