Cannot send to new email users

By support ·
No one in my company can send emails to a new email address, unless they send us an email first. Once they send us an email we can send to them no problem. has anyone had this problem or know of a way to fix this. thanks.
we are all using outlook 2007.

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Exchange Delivery Restriction

by jlehman In reply to Cannot send to new email ...

Users can have Exchange properties configured to only accept email from specific users or groups. This sounds like the issue since certain people can send emails to the user and others cannot.

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