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cannot visit website all of sudden

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3 replies

by pjwlee

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my friend called and asked me to visit couple of investment websites (insurance website where he frequents for his work). I had no problem getting to the site but he claims he cannot all of sudden where as that same morning he was able to without any problem.
Can anyone tell me what could cause this?
He and I both subscribe SBC dsl.
Thanks in advance.

3 replies

by highlander718

lots of things could've happened, is there an error message coming up ? can he access other sites no problem ?
I would try "IE repair" or reinstall if it's Xp (this actually happened to me, suddenly I stopped seeing some sites and repair/reinstall fixed the problem), than, maybe clearing cookies and temporary files.
Do the 2 of you have the same security settings ? Same Firewall, same Internet Explorer security ?

by pjwlee

yes,
security setting is identical as mine. but those two particular site are the only ones that he cannot access where as i have no problem.
as for other sites he can visit other sites without any problem too. weird.
haven't try fixing the IE yet. that would be my next recommendation to him.

maybe virus?
Thanks

by bratt

Two of the engineering systems I oversee have the same problem as you have described when they try and view the mastercam forum. If repairing IE doesn't help which I don't believe it will if it's the same issue as I was troubleshooting then try and download another web browser like Netscape or Opera. This is not a solution but a work around.
Good luck and let me know if this helped you at all.

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