General discussion

  • Creator
    Topic
  • #2296757

    Can’t access addressbook for Outlook

    Locked

    by niszentirnay ·

    Hi

    I just updated my computer and installed all the applications including Office 2002. Also I have coppied back all my personal and datafiles to their respective folders.

    The contact for the Outlook works fine and all my addresses are there.

    When I am trying to send an e-mail and click on the TO: the address book displays a message: “The database could not be displayed at this time” , the same thing happens when I click on the address book icon. I have tried to re-enter all the e-mail addresses in the contacts of Outlook knowing that the address book would be automatically updated, but it didn’t.

    What else can I do? Please reply

    regards,

    Nicholas

All Comments

  • Author
    Replies
    • #2673102

      Reply To: Can’t access addressbook for Outlook

      by john_eichman ·

      In reply to Can’t access addressbook for Outlook

      Right click on the contacts icon and choose properties
      Choose the Outlook Address Book Tab and choose the checkbox “Show this folder as an email Address Book”
      The name of the address book should be Contacts

    • #2673061

      Reply To: Can’t access addressbook for Outlook

      by carlos.nino ·

      In reply to Can’t access addressbook for Outlook

      It’s a pain in the *$&! but you can try this:

      Export your Outlook contacts to a MsDos comma separated values txt file. Import that to Outlook Express, and then, from Outlook, import Outlook Express’ wab file. If you don’t want to mess up OE’s wab file with the process, move the original to a safe directory and let OE create a new empty one for the process.

    • #2673039

      Reply To: Can’t access addressbook for Outlook

      by nyctart ·

      In reply to Can’t access addressbook for Outlook

      Go into Outlook Tools:Services and remove outlook address book (this will not actually remove you contacts but just the service), shutddown outlook then restart it, goto tools:services again and re-add outlook address book. Under the Addressing tab make sure that the contacts folder is available in all three boxes if not add it. Then right click on contacts folder in the toolbar goto properties and make sure that the outlook address book tab has a check next to show this folder as an email address book. (This may have to be done before you can add it in the addressing tab under Tools:Services)
      Hope that works for you.

Viewing 2 reply threads