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Can't add printer!

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3 replies

by ktp58

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I suddenly can't add any printers to a Windows 95 system. The problem first occurred when the user couldn't print to her HP DeskJet 960c, it look OK in printers but wouldn't even produce a test page. No errors anywhere. So I deleted it and reinstalled. It went through the installation fine but no icon for it appeared in the printers window. So I tried the printer on another machine and it installed perfectly. Trying to install a different (working) printer on the original pc din't work either. Still no errors anywhere. I am obviously missing something blatantly obvious, someone put me out of my misery please.....

3 replies

by colm.oneill

This could be caused by the Anti-virus software - I encountered the same problem and resolved it by stopping the av software, installing the printer ( 970c in my case ) and starting the av software...... hope this helps.

by nrayburn

I hadn't thought of the antivirus approach, however, see if this helps:
-Disconnect the cable from the pc. remove the printer from "printers" as well but if you are asked to del all related files say "no".
-Go into the bios and see if you can change the parrell settings to bi-directional rather than epp/ecp

Something else to remember- If the printer will print a test page from itself while disconnected from the pc then you know the printer as a device works.

Also see if there are updated drivers.

Hope it helps
Norm R

by craiglins911

I've had similar problem before; double chk in device manager to make sure there is no printer anyware "conflict" then power down then hook up printer

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