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cant capture pics

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I have Aims video highway extreme but my computer wont recognize my camera. Help me please

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by limatik

Hi,

Im not familiar with this product, but I do have a few suggestions to make:

1. Is the device plug and play compliant? If not, then you may have to install the drivers that came along with the device, better yet, look for updated drivers inthe device's manufacturer's web site.
2. what hardware/operating system do you use? Some OS like NT4 does not recognize newer devices, and older hardware are not pnp-ready if so, refer to (1)
3. check for flaws in connector cables, chances are, the cables might be broken
4. device flaw? If 1-3 does not work out, try to check it out with the device's authorized tech.

good luck.

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