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Can't connect to Exchange 2000 server

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3 replies

by jmkruzel

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At work, I have a Compaq Deskpro EP Pentium 450, 256 mb ram ,6 gig and I'm using Windows XP Pro with Office XP logging into a Novell 5 network and using MS Exchange 2000 for email.

When I click on Outlook I get a "Your Microsoft Exchange server is unavailable" but after clicking Retry I can get in. I've set the timeout settings to 30, 45, 60 seconds but still can't get on the first try. Does anyone have any suggestions?

3 replies

by bigduck

This is almost always a problem with the primary DNS on the machine you are logging in from. pointing to an exhange server being on a different subnet. The login tries to resolve to the exhange server using the primary DNS entry and when that failsit gives you the retry prompt. When you click ok it uses the secondary DNS address to resolve and if this is pointing to the same subnet as the exchange server it will succeed.

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