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Can't connect to the Internet with IE or Netscape

By tjclairmont · daughter got on my business machine and after I cleaned out the spyware, the cookies and a scan with Norton antivirus, both IE and Netscape won't connect to the internet. It gives a bad URL and loops for about 10 seconds then closes. I dont want to format yet because it's loaded with programs and content all over the place. I have Win XP PRo on a C partition and a bunch of stuff on an F partition. It's not the default home page in the browsers, I reset the defaults in IE as well. I tried to take out the extra toolbars with a regedit in software, Microsoft, IE, toolbars sections of the registry, and could not find anything else to take out that looked suspicious. What concerns me is that it's with both browsers. I deleted the nic config and hooked up a USB nic and still the same thing. I did an XP repair and still no fix. Do I need to format the C partition and if I do will I be able to reload XP and stil access the F partition programs OK?

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by SonyBar In reply to Can't connect to the Inte ...

You may have a corrupted winsock registry key. This occurs when tcp/ip is accessed outside of the windows api. The easiest fix for this and the other issues you describe is to restore your system to an earlier date. Go to: Start->All Programs->Accessories->System Tools->System Restore. Follow the prompts, pick a bold date on the calendar when you know the system was working properly. Hope this helps!

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Bad Winsock

by tjclairmont In reply to

Forgot to mention that I tried ot restore to earlier dates and won't work.

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Try reexpanding the WinSock.dl_

by JimHM In reply to Can't connect to the Inte ...

You can always try reexpanding the winsock.dll from the window cd - then copying it back to Windows\system32...

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Network settings?

by stress junkie In reply to Can't connect to the Inte ...

If you use a dial up connection the settings there may
have been messed up. Check that the phone number of
the ISP, the account name, password, DNS server, and
POP3 server are all correct. As far as the password is
concerned you can just disable the 'remember
password' setting so that you have to enter it the next
time the connection is made. You can reenable it at
that time.

If you have an 'always on' broadband connection you
should check the network TCP/IP connection settings
for the same things listed above.

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Hi tjclairmont Have you Tried...

by OasisDiver In reply to Can't connect to the Inte ...

System restore to the last good known point?
you will find it under..
Start,,All Programs,,Accessories,,System Tools,,
System Restore.Once you click System retore
follow the instruction, On the calander click a date before your problem started then it will reboot and it will take your computer back to that date. Please note to look at the "details" in case if you had just installed any programs or files after that point they may be place into a temp file, restore will tell you where...

Hope that helps, If not E-mail me there is another solution to reset your programs back to orginal state you will need you XP Pro Disk for that..... (Bob Walker)

I will look for tjclairmont in the subject box
then I won't think it is spam or junk mail. ok
good luck

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Do you have firewall software installed?

by stress junkie In reply to Can't connect to the Inte ...

If you have firewall software, and everyone should, it's
possible that you've blocked HTTP packets or port 80 or
port 8080.

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by dmwoodcock In reply to Do you have firewall soft ...

You may have to search for that URL in the registry and delete it. If you right click on the IE and change the start page does it revert back to the bad url? Or you can go to Tools - Internet Options - Change the Homepage and click Apply.

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