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Can't delete corrupt file

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by pingme11

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I recieved what I believe is a corrupt email, not a virus. I can't get rid of it. If I try to delete or open the file I get an error message that shuts down Outlook. I can get it into the delete file but when I try to empty the delete file same thing. Does anyone have any suggestions?

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by alpha-male

Make sure you have the preview pane turned off and try to delete it without the preview. I have seen this work many times.

If that doesn't work, here's a long-shot: try moving your other mail to another folder, then archiving the remaining mail (then deleting the archive file with the corrupt e-mail in it).

Good luck...hope this helps!

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