General discussion

Locked

Can't delete corrupt file

By pingme11 ·
I recieved what I believe is a corrupt email, not a virus. I can't get rid of it. If I try to delete or open the file I get an error message that shuts down Outlook. I can get it into the delete file but when I try to empty the delete file same thing. Does anyone have any suggestions?

This conversation is currently closed to new comments.

1 total post (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by Alpha-Male In reply to Can't delete corrupt file

Make sure you have the preview pane turned off and try to delete it without the preview. I have seen this work many times.

If that doesn't work, here's a long-shot: try moving your other mail to another folder, then archiving the remaining mail (then deleting the archive file with the corrupt e-mail in it).

Good luck...hope this helps!

Back to Software Forum
1 total post (Page 1 of 1)  

Related Discussions

Related Forums