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Can't email zip file

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4 replies

by sspara

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When I try to email a zip file from one clients Outlook 2003 it sends the mail and the zip file but when the recipient opens the zip file it is empty. I can send this particular user zip files all day from my Outlook 2007 and they still contain the files but when I send zip files from her Outlook 2003 they are empty. Whats the deal?

4 replies

by Former member

Winzip here:
http://www.winzip.com/index.htm
This program compresses the files for easy transfer in your email.

Please post back if you have any more problems or questions.

by thumbsup2

There are others available which are equally as good and are free.

For personal use, UltimateZip

For any use, including commercial, ZipGenius.

Both do exactly the same thing as WinZip does.

Besides that, the OP didn't say they needed a ZIP program. They said they're having trouble emailing ZIP files. :D

by thumbsup2

... on the problem computer? Same program as is used with the Outlook 2007 machine?

Also, can you email the zip files to yourself from the problem machine? Are they still empty when YOU receive them?

And last, you said you can send this particular USER zip files all day. What happens when you send a zip file to the CLIENT? Perhaps the problem is on the recipient end (firewall?). Try renaming the file to a .TXT file, then attaching and sending it along with instructions to save the file to their hard drive and rename it back to .ZIP before opening it.

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