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Can't install downloaded programs in xp

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I have a client that can install from cd etc when I try to download say acrobat reader I get a white page with a small colored icon in top left corner similar to broken link icon only intact? Happrens when I try to install from any download site forany program . ANy ideas

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by borginva

I have heard today that if Windows XP is a pirate copy, it will not install anything, or maybe just WXP updates.
Try giving it a scandisk and clean any temp files. Then try saving a program directly to the desktop or a tmep folder. Make sure the size is correct and try again.

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