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Can't install Office 2k Sr1a update

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I had to uninstall and reinstall Office 2k on a Win2k SP2 computer. When I go to the Office update site, I download the o2ksr1a.exe update to the desktop. Then I close out of everything and double click on the update file. After 1 sec of the hourglass, nothing else happens. I've gone into my task manager at this point and see that setup.exe, o2ksr1a.exe, and sometimes msiexec.exe are in the list but aren't active.

I have also tried downloading the entire Admin update, but it behaves the sameway.

Please Help!

8 replies

by frank.duffey

Are you the Administrator or has the administrator given you permissions on software installs? You must have the correct permissions set in user profiles on the win 2000 os.

by dmiles

First you will need to load SP1,then update to SP1a,it has to be loaded in sequence or it will not install see the read me file to Windows update and the service pack

by luvnrocs

Are we talking about the same thing? I'm having a problem updating Office 2000 not Win 2k. It's SR1a not SP.

Thanks anyway.

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