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can't log on to msn messenger

By clcinhouston ·
i cant log on msn messenger 6.2 but i can log one windows messenger i have xp home why is this .
i checked my setting they are fine i cheked to see if it was work off line its not any ideas help

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by TechieRob In reply to can't log on to msn mess ...

It would be handy to know what error messages you are experiencing. The obvious place to start would be to make sure your email address and password are typed in correctly. Secondly would be to try a different version of MSN (if possible) and see if that works. My last piece of advice would be to check if any antivirus / firewall programs are running and preventing MSN from running. Other than that, the version of MSN might be dodgy, or its perhaps being afected by malware....

Hope that helps

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by justmakingit In reply to can't log on to msn mess ...

Have seen this problem before. You have to uninstall and reinstall msn messenger 6.2.

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by justmakingit In reply to

Do you by chance use msn explorer also? Or just msn messenger?

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by clcinhouston In reply to can't log on to msn mess ...

hi,
i dont get a error message, I have uninstalled 6.2 a few times i did al this before i asked the ? sorry i did not say that i just kinda figured most ppl would do that ahdead of time before asking, but i can log in with windows messenger and use msn 6.2 with a diff nick and yes my password is right ofther wise i could notlog on windows messenger with that one nic so i gave up on it .. lol i just got a new msn addy thnaks alot yall

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