Discussion Locked

Cant open excel attachment in Outlook

0 helpful
7 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
When trying to open an Excel attachment in Outlook, excel opens but no spreadsheet is seen. The message "the system cannot find the file specified" is displayed. The user can right-click the attachment, choose "Save As" and save it to the desktop or somewhere else, then open it from there with no problem. Any ideas? Our email server is Exchange 5.5, SP4 running in a Windows NT 4 domain. The workstation is running windows 2000 SP3 and logs into both the NT4 domain and a Novell NDS tree (Netware 5.1 server). Thanks.

7 replies

by xpertdragon

Are all the latest patches applied for Outlook? Is it Outlook 2000, or 2002 (XP)? Make sure there is plenty of free space on the workstation, especially in the Temp folders. Have you tried sending the same file onto someone else to see if a double-click on that file for opening does the exact same thing?

Paul

by jerryrbp

I have had a similar problems with word docs. the prblem went away when I reinstalled the Office package.

This discussion is closed to new replies.