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Can't select multiple files

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4 replies

by solidpvc

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Computer running Win 2000 with Outlook 2000. I can't select multiple files when I try to insert files into an email. I have to select one file and click insert, then start the process over again. How can I activate the Shift key. I can use the shift key to make multiple selections anywhere else in windows and Outlook (e.g. inbox)except when I try to insert files.

Thanks.

4 replies

by acattr

use windows explorer. Copy the files and paste them into the email. You can also drag them in.

by solidpvc

This might work, however, the goal is to be able to open a new email, type the message then hit the insert button (paper clip). Then select two or more files and insert them at the same time. All of the other workstations can do this except for one user. Using the Shift + Arrow Key won't highlight or select multiple files either.

Thanks
Stompeed

by acattr

try to change your editor from the builtin to word. I have xp and 2000 and I can do shift on both.

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